Daily room cleaning for hotels, guesthouses and serviced apartments
This service is for businesses that clean the same rooms over and over: hotels, business hotels, guesthouses, hostels, serviced apartments and other accommodation facilities in Tokyo, Kanagawa, Chiba and Saitama. It is not a single deep clean but a block of rooms finished to a fixed standard inside a fixed window, every day, beside a front desk that needs to know which rooms are ready.
Individual hosts and remote owners turning over one or a few properties between bookings want Airbnb and vacation rental cleaning instead.
Departure cleans and stay-over cleans
The two take different amounts of time and have to be scheduled differently.
Departure clean (checkout room)
A full reset for the next arrival. Beds are stripped and remade with fresh linen, the bathroom cleaned and disinfected, supplies and amenities replaced rather than topped up, every surface and floor done, waste out, and the room inspected before it is released to the front desk.
Stay-over clean (occupied room)
A lighter service for a guest still in residence. Beds are made, towels replaced, the bathroom cleaned, supplies topped up, waste emptied, floors and visible surfaces done. Linen is changed on the cycle you set. by night count, or on guest request. Belongings are not moved beyond what is needed to clean around them, and rooms with a do-not-disturb sign or refusing service are reported back rather than entered.
A day mixes both, and the ratio changes with your arrivals and departures list, so we staff to the list you send.
What a guest room clean covers
- Beds and linen. used linen stripped, mattress protector and bedding checked for stains or damage, beds remade to your standard for bed type, pillow count and fold.
- Bathroom. toilet, basin, bath and shower cleaned and disinfected; taps, shower heads, glass and mirrors cleaned of water scale; chrome wiped dry so it does not water-spot; towels replaced.
- Glassware, kettle and tray items. cups, glasses and tray contents washed and reset, kettle interior checked, tea and coffee restocked from your stock.
- High-touch points. door handles, light switches, remote controls, telephone, safe keypad, wardrobe and fridge handles, desk and bedside surfaces.
- Floors. carpet vacuumed, hard floors mopped, including under the bed and behind the door.
- Mirrors, glass and windows. interior glass, mirrors and balcony doors within reach. Exterior glass needs specialist access and is not part of the room round.
- Amenities and supplies. restocked to your usual stock level and placed as your manual specifies.
- Waste. sorted to local rules and carried to the disposal point your facility designates.
- Final check. the room is walked against a checklist before it is handed back as ready.
What gets reported back to the front desk
Inventory and room condition checks are part of the round, and results reach you the same day. For each room we log damage (stains, burns, broken fittings), missing items, maintenance faults such as a blown bulb, dripping tap or noisy air conditioner, and stock below par. Items left behind are logged and handed to the front desk under your lost property procedure.
At the end of a block you get a room list: released, held, and why. Rooms are reported as they are finished, so reception can sell an early arrival without waiting for the whole floor.
Working around checkout and check-in
Cleaning can be scheduled any day of the year. A day usually runs departures first in the priority order your front desk gives us, early check-ins and flagged rooms pulled forward, and stay-overs filled in around them. If arrivals move during the shift, tell the team on site and the order is rearranged.
Key and access handling follows your procedure, and trolleys, linen rooms and storage are used as your operation already uses them.
Keeping standards uniform across a team
With many rooms cleaned by several people daily, consistency is a staffing problem more than a cleaning one.
- We work to your manual, not a generic one: bed standard, amenity placement and tray set-up are documented once, then followed by everyone.
- The same team is assigned wherever possible, so people learn your room types.
- When a regular team member is away, cover is briefed on the same checklist before starting, so the standard does not move with the roster.
- A checklist per room type and a final walk-through back it up, with spot checks by the block lead.
Our 100% satisfaction guarantee applies: if a room is not right, tell us and we return and put it right at no additional cost.
Not included, or to arrange in advance
- Linen supply. You supply linen and towel stock and set usual stock levels. Laundry of linens and towels can be included. agree in advance where it is done.
- Off-site waste removal. We sort and carry waste to your designated point, but do not remove or dispose of it off-site.
- Deep and periodic cleaning. Carpet extraction, air conditioner filters, heavy scale and post-renovation work are quoted separately and scheduled outside the daily round.
- Public areas and back of house. Lobby, corridors, lifts, offices and staff areas can be covered, but need their own scope and hours rather than being absorbed into the room round. see office cleaning.
- Guest-facing duties. Luggage handling and front desk cover are not part of housekeeping.
How to get started
Useful to have ready: room count, room and bed types, a typical day's split of departures and stay-overs, checkout and check-in times, whether linen is laundered on site, anything beyond guest rooms, and days per week. Pricing is quote-based and depends on room count, bed type, scope, required turnaround and frequency. see pricing.
We work any day of the year. If you can let us know about two days before your preferred date, we can arrange the right team and everything you need in good time. Call 03-6555-6348 or email info@pluspacecleaning.com.